Softub Canada based in Sudbury, is seeking a Customer Service Agent to join our team. The ideal candidate should have excellent communication skills, both verbal and written, and be able to handle customer inquiries and complaints with professionalism and empathy.
They should be comfortable working in a fast-paced environment and have the ability to multitask while maintaining attention to detail. The successful candidate should be a team player with a positive attitude and a commitment to providing exceptional customer service.
If you are passionate about helping others and have a strong work ethic, we encourage you to apply.
Name of Employer: Softub Canada
Job Position: Customer service agent
Salary: $19.00 to $21.00 per hour (its negotiable) 36 hours per week
Type of Employment: Permanent employment, Full time
Location: Sudbury, ON
Job Description
The ideal candidate for this position will have the following responsibilities:
- Respond to customer complaints or concerns with professionalism and empathy.
- Respond to customer inquiries and provide accurate information.
- Explain the type and cost of services provided.
- Carry out general office duties as needed.
- Accept payments and process them accurately.
Job Requirements
The ideal candidate for this position should possess the following qualifications and skills:
- Fluent in the English language with excellent communication skills.
- No standard education requirements such as a bachelor’s degree, a certificate, or a diploma are needed.
- Training will be provided to the selected candidate.
- Client-focused with a commitment to providing exceptional service.
- Well-organized and reliable in carrying out duties.
- Strong teamwork skills.
Additional information
Work conditions and physical capabilities
- The candidate should have an eye for details.
- The candidate should be willing to work under pressure.
Benefits
The selected candidate for this position will receive the following benefits:
- Health care plan, disability benefits, and paramedical services coverage under the Health Benefits package.
- Deferred Profit Sharing Plan (DPSP), group insurance benefits, life insurance, and long-term care insurance under the Long Term Benefits package.
- Free parking in addition to the Health and Long-term benefits mentioned above.
How to Apply
If you are interested in applying, apply through the given options.
By email: tom@softubcanada.com